Frequently Asked Questions
Everything you need to know about our premium silk collections.
What type of silk do you use in your garments?
We exclusively use 100% Grade 6A Mulberry silk with a minimum weight of 19-22 momme to ensure maximum durability, luster, and a luxurious feel.
How should I care for my silk items?
To preserve the natural fibers, we recommend hand washing in cold water with a pH-neutral detergent or professional dry cleaning. Avoid tumble drying and direct sunlight.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, silk face masks and pillowcases must be unopened.
How long does shipping take?
Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. Express shipping options are available at checkout.
Do you offer international shipping?
Yes, Silks ships worldwide. International delivery times vary by location, usually ranging from 10 to 21 business days depending on customs processing.
How do I know which size to choose?
Each product page features a detailed size guide. Since silk has no natural stretch, we generally recommend sizing up if you are between sizes for a more comfortable, fluid fit.